Our Most Recent Service Reviews
I bought motor and capacitor from Amazon for 150.00 they wanted almost 600.00 Granted I know that included instalation I ask what cost would be for them to install it and they still wanted the full amount even tho I already had parts
The job was completed as promised - on time and with quality workmanship.
Excel was super professional. The salesman didn't try to upsell me on unnecessary products, but instead offered thoughtful advice that was specific to my house. He clearly cared about making sure that the product he sold us would solve our problems ...without breaking the bank. Other companies tried to get us to spend 2x the money without asking questions about things like our insulation or where our house has cold and hot spots. We got our new heat pump a couple weeks ago, and our house has never been more comfortable.
Excel is excellent! Lisa from the office called my husband to review COVID guidelines and to review the appointment that our landlord had made. She was very nice and professional. Jeff was our Comfort Technician. He communicated with my husband ...beforehand on when he would arrive and got here on time. He was great! Jeff was very knowledgeable, hard-working, skilled, and kind. He wore a mask and diligently did maintenance and cleaning work on our basement interior HVAC unit as well as the exterior condenser unit. He let me know the filter type we'd need for replacement purposes moving forward and also explained very well what he had done. It's so nice to find a company that is not only experts in their trade, but excellent communicators and are kind people that really care. I'd recommend Excel to anyone, especially if they send you Jeff! -Krystal
The service tech (Zeak) was very polite, answered all my questions and put my mind at ease about my heat pump going into the winter season.