Our Most Recent Service Reviews
I was very appreciative of Excel when they immediately responded to my call about a boiler issue. It turns out my 1976 boiler needed to be replaced, so I requested estimates from a few companies - the price, type of replacement boiler and timing were the ...reasons I chose Excel. The installers were excellent, friendly and took the time to explain my new system. Since then the system has needed a few tweaks in terms of re-adjusting the pressure and Excel has been great about sending someone the very next day and honoring their warranty. Special thanks to the installation crew and service techs - super nice and I'm always happy to see them. Please continue to maintain this level of service!Read More...
I called but found someone closer but I did get a call back and was able to find out information about stoves.
Joe Bigos took the time to explain everything we needed to know. He was very professional and informative and put us at ease! It’s usually uncomfortable to have someone in your home that you don’t know, but Joe was great! The technicians who did the ...install were also very professional and did a great job! I would definitely recommend this company to anyone.Read More...
Joe Bigos was an amazing contractor! He explained everything that we needed so that we could understand. Normally talking to random people who come to your house is intimidating but he made the experience a comfortable one. Would definitely recommend to ...anyone who is in need of a hvac system.Read More...
Performed service satisfactory but severely overcharged. It was Saturday and had to leave town. They had me to the tune of $404 for a 30 minuted repair.
Scott, my salesman, was absolutely amazing in helping me find the best furnace and AC unit for me. He was extremely professional and transparent with the whole process. In addition, Stephen and Mason did the absolute best job with installation. This ...whole process was extremely timely and affordable.Read More...
Did work that did not need to be done , overcharged the freon, messed up wires and did not replace a defrost sensor when replaced the defrost board
I was very pleased that Excel Heating & Cooling quickly responded and efficiently repaired my A/C issue the same day that I called in. Mr. (Jon) Engle was the technician that came to our house to assess the A/C problem. With just a description of the ...issue, Jon was able to quickly pinpoint, diagnose and repair/replace the faulty A/C parts. Jon really made us feel like valued customers and took the time to explain what he was doing and educated us as to helpful tips as he worked. We found this company and service technician (Jon) to be highly skilled, professional, fairly priced for services and just really nice people to work with. My A/C service repair was nearly two weeks ago and I am still setting here in glorious, comfortable air conditioning as I write this review. We will definitely utilize Excel Heating & Cooling for all of our future HVAC needs! Frank CampbellRead More...
